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Specific Terms for Digital Courses and Content

Special Terms for Digital Courses and Content

These Special Terms supplement our general Terms of Service and apply specifically to digital courses, coaching services, guided sessions, and related digital content provided by DITTRICH & PARTNERS GmbH. By purchasing or accessing our digital services, you agree to these Special Terms in addition to our general Terms of Service.

1. Definitions

For the purpose of these Special Terms:

  • "Services" means digital courses, coaching sessions, guided sessions, breathwork sessions, hypnotherapy, online training, or other digital content provided by DITTRICH & PARTNERS GmbH.
  • "Customer" means any person or entity that purchases or accesses our Services.
  • "Platform" means the online environment through which our Services are delivered, including the FIVE MOVES Academy.
  • "Materials" means all content, resources, exercises, and documents provided as part of our Services.

2. Service Delivery

2.1 Online Courses

  • Access to online courses is granted for the period specified in the course description
  • Standard access duration is 12 months from the date of purchase unless otherwise specified
  • We reserve the right to update and modify course content to ensure quality and relevance
  • Technical requirements for accessing courses are specified in the course description
  • Content is delivered through the FIVE MOVES Academy via password-protected access
  • A free module is available for each course, and the curriculum is viewable before purchase

2.2 Coaching and Guided Sessions

  • Sessions are conducted via video conference (Zoom) or in-person as agreed upon booking
  • The duration of each session is specified in the service description
  • Coaching packages expire 6 months after the purchase date unless otherwise specified
  • Rescheduling is subject to our cancellation policy (see Section 5)

2.3 FIVE MOVES Training

  • FIVE MOVES training and certification is conducted according to the specific program structure
  • Certification requirements must be met as specified in the program description
  • Practice sessions and supervision may be required for certification completion

3. Access and Account Security

  • You are responsible for maintaining the confidentiality of your login credentials
  • You agree not to share your login information with third parties
  • Purchase of a course or program grants access for one individual unless explicitly stated otherwise
  • Group or team access requires separate agreements and appropriate licensing
  • All users must be at least 18 years old to access our courses and digital content

4. Payment Terms

4.1. Prices and Currencies

  • Service prices are displayed in Swiss Francs (CHF), Euros (EUR), or US Dollars (USD) as indicated
  • All prices include applicable Swiss VAT for Swiss customers
  • For international customers, the following tax regulations apply:
    • EU: Prices include applicable VAT according to EU regulations
    • USA/Canada: Taxes are calculated at checkout based on state/province
    • Other countries: You may be responsible for additional local taxes
  • B2B customers with valid VAT ID (EU) or comparable tax number may purchase without VAT (reverse charge mechanism)

4.2. Payment Methods

We offer the following payment methods:

  • Stripe for online payments and credit card payments
  • SumUp for on-site payments and mobile card payments
  • Bank transfer (invoices due within 10 days of invoice date)

4.3. Payment Plans and Late Payments

  • Payment plans, if offered, are subject to specific terms outlined during purchase
  • Late payments on invoices may result in suspension of access to Services until payment is received

5. Cancellations and Refunds

5.1 Coaching and Guided Sessions

  • More than 48 hours in advance: Free rescheduling possible
  • 24-47 hours in advance: 50% rescheduling fee
  • Less than 24 hours in advance or no-show: 100% fee (no refund)
  • We reserve the right to reschedule sessions when necessary, providing at least 24 hours' notice

5.2 Online Courses and Digital Content

For consumers in the EU and Switzerland:

  • 14-day withdrawal right from contract conclusion without stating reasons
  • This withdrawal right expires once you have accessed or downloaded the digital content
  • To exercise your withdrawal right, you must inform us of your decision through a clear statement (e.g., email to This email address is being protected from spambots. You need JavaScript enabled to view it.)
  • Refund will be made using the same payment method as the original transaction

For consumers in the USA/Canada:

  • Refunds according to our specific refund policy
  • 30-day money-back guarantee for first-time buyers unless otherwise stated

For consumers in Australia:

  • Rights under Australian Consumer Laws remain unaffected
  • Additional guarantees that cannot be excluded

Other regions:

  • Local consumer protection laws of your country apply

Important: After accessing course content or after expiration of the respective withdrawal period, no refund is possible. You acknowledge that by purchasing and accessing our digital content, you understand and accept this policy.

5.3 Model Withdrawal Form

For consumers in the EU, pursuant to EU Directive 2011/83/EU:

To: DITTRICH & PARTNERS GmbH
Kupfergasse 15
4310 Rheinfelden, Switzerland
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

I/We hereby give notice that I/We withdraw from my/our contract for the purchase of the following service:

[Name of service]

Ordered on: ________________
Name of consumer(s): ________________
Address of consumer(s): ________________
Signature of consumer(s) (only if this form is notified on paper): ________________
Date: ________________

6. Intellectual Property Rights

6.1. Copyright and Licensing

  • All Materials provided as part of our Services are protected by copyright and other intellectual property laws
  • Your purchase grants you a limited, non-exclusive, non-transferable license to use the Materials for your personal, non-commercial use
  • You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, or use for commercial purposes without express written permission
  • Recording of live sessions is prohibited unless explicitly permitted in writing

6.2. FIVE MOVES® Methodology

  • The FIVE MOVES® methodology, including its sequence, wording, and structure, is the exclusive property of DITTRICH & PARTNERS GmbH
  • The trademark is currently under registration proceedings
  • Unauthorized use of the FIVE MOVES® methodology, branding, or related materials constitutes intellectual property infringement and may result in legal action

7. Confidentiality and Privacy

  • All information shared during coaching or guided sessions is treated confidentially
  • We may use anonymized case studies for educational or marketing purposes without disclosing personally identifiable information
  • Group sessions and programs have specific confidentiality agreements that all participants must adhere to
  • Processing of personal data is conducted according to our separate Privacy Policy

8. Health and Wellness Disclaimer

Important Notice: Our Services are not a substitute for professional medical or psychiatric treatment.

8.1. General Notices

  • Our Services, particularly breathwork, hypnotherapy, guided sessions, and shamanic coaching, do not replace medical treatment
  • Customers with health conditions should consult their physician before participation
  • Participation in breathwork, hypnotherapy, and other body-based practices is at your own risk

8.2. Participation Requirements

You confirm that you:

  • Are physically and mentally able to participate in the sessions
  • Have informed us of relevant health conditions
  • Take responsibility for your own health
  • Will seek professional medical advice if concerns arise

8.3. Right to Refuse Service

We reserve the right to refuse service to individuals if we believe our Services may not be suitable for their condition.

9. Certification and Professional Use

9.1. Certification Requirements

  • Completion of our training programs does not guarantee automatic certification
  • Certification requirements are specified in the respective program descriptions and must be fully met
  • Use of our methods for professional purposes may require specific certification or licensing

9.2. FIVE MOVES® Practitioner

  • The FIVE MOVES® methodology is subject to specific terms of use provided during certification training
  • Certified practitioners receive a separate license agreement for professional use

10. Service Quality and Support

10.1. Quality Standards

  • We strive to provide high-quality Services and will make reasonable efforts to address any issues or concerns
  • Technical support is available during business hours (CET/CEST) via email
  • Content-related questions are answered during scheduled Q&A sessions or within the Platform's communication channels

10.2. Support Contact

  • Email support: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Response time: Within 48 hours on business days

11. Modification of Services

  • We reserve the right to modify, update, or discontinue any aspect of our Services
  • Material changes to ongoing programs will be communicated at least 30 days in advance
  • In case of discontinuation, we will offer alternative solutions or appropriate compensation

12. Termination

12.1. Termination by Us

  • We reserve the right to terminate access to our Services in case of violation of these Terms
  • No refund will be granted for termination due to violations of our Terms

12.2. Termination by Customer

  • Customers may terminate their participation according to the cancellation policy in Section 5
  • For ongoing subscriptions: Termination at the end of the current billing period

13. Limitation of Liability for Digital Services

13.1. No Success Guarantee

  • We do not guarantee specific results or outcomes from our Services
  • Success depends on individual application and implementation

13.2. Liability Limitation

  • Our liability is limited to the amount paid for the specific Service
  • We are not liable for technical issues beyond our control (e.g., internet connection problems)
  • For coaching, guided sessions, and breathwork sessions, customers assume responsibility for their experience and implementation

13.3. Regional Liability Provisions

  • EU/Switzerland: Liability for slight negligence excluded, except for breach of essential contractual obligations
  • USA: No liability for indirect, special, incidental, punitive, or consequential damages
  • Australia: Guarantees under Australian consumer law remain unaffected

14. International Provisions

14.1. Export Control and Sanctions

You confirm that you:

  • Are not located in a country subject to embargo
  • Are not listed on any sanctions list
  • Will not use our Services for illegal purposes

14.2. Local Laws

  • You are responsible for compliance with all local laws regarding access to our Services
  • If use of our Services is illegal in your country, you are prohibited from using them

14.3. Language Versions

  • These Terms may be translated into different languages
  • In case of discrepancies, the German version shall prevail

15. Applicable Law and Jurisdiction

15.1. Applicable Law

  • These Special Terms are governed by Swiss law
  • The provisions of the UN Convention on Contracts for the International Sale of Goods are excluded

15.2. Jurisdiction

For businesses:

  • Exclusive jurisdiction is Rheinfelden, Switzerland

For consumers:

  • You may bring claims at your place of residence or in Rheinfelden, Switzerland
  • We may only bring claims at your place of residence
  • For EU consumers, mandatory consumer protection laws of their country of residence additionally apply

16. Final Provisions

16.1. Severability

If any provision of these Special Terms is found to be invalid, the remaining provisions shall remain effective.

16.2. Entire Agreement

These Special Terms, together with the general Terms of Service, constitute the entire agreement regarding our digital Services and supersede all prior agreements or understandings.

16.3. Amendments

Changes to these Special Terms will be communicated via email or through notification within the Platform.

16.4. Acknowledgment

By purchasing or accessing our Services, you confirm that you have read, understood, and accepted these Special Terms.

16.5. Contact

For questions about these Special Terms, please contact us at:

DITTRICH & PARTNERS GmbH
Kupfergasse 15
4310 Rheinfelden, Switzerland
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Last updated:  Sep 07 | 2025